Upkeep Reviews

User-Friendly Interface: UpKeep has a clean and user-friendly interface, making it easy to manage maintenance requests and recurring tasks.

Asset Management: The software allows detailed tracking of locations, parts, and assets, which is particularly useful for managing and controlling asset distribution.

Preventative Maintenance: UpKeep's preventative maintenance setup and quick information input capabilities make it effective for maintenance management.

Mobile App: The mobile app works well, allowing users to input requests and check progress on work orders in real-time.

Customization: The software offers extensive customization options, including workflow customization and the ability to tailor the system to specific needs.

Effective Information Storage: UpKeep excels in storing and providing information, making data accessible to everyone once inputted.

Time and Material Tracking: It accurately tracks time and materials used on jobs, helping with billing and reducing confusion among employees.

Work Order Management - Easily create, assign, and track work orders to ensure timely completion.

Asset Tracking - Maintain detailed records of all assets, including maintenance history and current status.

Inventory Management - Keep track of parts and supplies, preventing shortages and overstock.

Maintenance Scheduling - Plan and execute maintenance tasks seamlessly.

Mobile Accessibility - Accessible from desktop, phone, and tablet, allowing users to manage tasks on-the-go.

Real-Time Notifications - Receive alerts and notifications when tasks are updated or assets go down.

Cloud Storage - Safely store all data in the cloud for easy access from anywhere.

Customizable - Tailor the platform to specific needs and workflows.

Collaboration - Facilitate team collaboration and communication through shared access to information.

Customer Support - Known for responsive and helpful customer service.

Limited Advanced Features: While effective for basic maintenance management tasks, UpKeep lacks some advanced features that seasoned users might want.

User Interface Issues: Some users have reported that the user interface could be more intuitive, particularly when moving parts around or locating assets.

High Cost: The cost of UpKeep can be prohibitive for many small businesses, especially at $45 per user.

Limited Customization Options: Some users have reported that the customization options in UpKeep's work order forms are lacking.

Technical Issues: The software sometimes freezes, which can be frustrating and result in lost data.

Pricing Restrictions: Some users have noted that the development team seems restricted on what they can and cannot do while finalizing the program for users.